Excessive capitalization: how to fix it
What triggers the "Excessive capitalization" error in Merchant Center and how to fix a title or description written in all caps.
"Excessive capitalization" means your title or description is written in ALL CAPS or over-capitalised in a way that reads as shouting or spam. Rewrite it in standard sentence or title case.
What triggers it
Google treats a title or description written entirely (or mostly) in capital letters as a policy signal, since all-caps text reads as shouting or as an attempt to grab attention unfairly in the results grid, and it's a pattern strongly associated with spam listings. It often comes from a source system that stores product names in uppercase for internal reasons (a legacy ERP, a supplier feed) rather than a deliberate choice.
If the whole catalogue is affected, check the source field's casing before rewriting titles by hand, since the fix usually belongs upstream.
/tools' enrichment writes titles and descriptions in proper case as standard, so feeds pulled from all-caps source systems don't carry the formatting through to Google.
Step by step
- Find the affected products. Filter Diagnostics to "Excessive capitalization" and check whether it's isolated products or a whole feed export set to uppercase.
- Rewrite in standard case. Use sentence case or title case (capitalise the first letter of each significant word), the way you'd naturally write it for a shopper.
- Keep legitimate acronyms and brand names as-is. Genuine acronyms (USB, LED) and brand names that are properly capitalised aren't the problem, wholesale shouting is.
- Resubmit. Push the corrected feed. This is a data fix and clears on the next crawl.