Shipping weight value too high
What causes the "Shipping weight value too high" error in Merchant Center and how to fix it.
This error means the shipping_weight submitted exceeds Google's maximum (2000 lbs / 1000 kg), almost always a unit or decimal-point error. Fix it by correcting the value and double-checking the unit.
What triggers it
"Shipping weight value too high" means the shipping_weight you submitted is above Google's accepted maximum. In practice this is almost always a unit or decimal-point error rather than a genuinely enormous product: a weight stored in grams gets submitted as if it were kilograms, or a decimal point goes missing, and a 1.2 kg item shows up as 1200 kg.
How /tools helps
Weight and dimension attributes are checked for obviously out-of-range values as part of the feed's shipping consistency review, so a unit slip is flagged before Google rejects the product.
Step by step
- Find the affected products in Diagnostics. Merchant Center lists which items have a shipping_weight above the accepted maximum of 2000 lbs (or 1000 kg).
- Check the unit first. The most common cause is a unit slip, grams entered as kilograms, or ounces read as pounds, which inflates the figure well past what's realistic for the product.
- Correct the value. Fix the number and confirm the unit (kg or lb) matches what's actually being sent.
- Re-submit and confirm the flag clears. Once shipping_weight is within range, the error should clear on the next crawl.